Support Center

Site Down

Last Updated: Nov 22, 2011 06:05PM EST
We have recently learned that some clients who are managing their own DNS are exprecing site down issues. 

to rectify the issue, please login to your Domain Control Panel (where your DNS is hosted), and change your www records (also known as the 'A' records to the following IP address:

72.34.240.18

This should rectify the issue within a few hours. 

If you are still having issues with it, please open a support ticket. 

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